Thank you for your support this year, we have released our annual postharvest survey to seek feedback on our operations, customer service, communication and valued services. We conduct the survey each year to obtain feedback from our grower customers and have introduced a survey this year for carrier customers to complete as well.
We have released the survey earlier this year and encourage growers and carriers to complete it as harvest finishes.
The survey is an important tool to gain feedback to ensure we continuously improve and provide a valuable and efficient service to our customers.
The surveys are quick to fill out, taking around 5-10 minutes to complete and customers who have delivered to a Viterra site this harvest, and complete the survey with their NGR or trading name by midnight Sunday 31 January 2021 are eligible to win one of three $1000 community donations offered by Viterra. Terms and conditions apply.
The survey can be accessed on a phone, tablet or computer.
Customers that would prefer to provide feedback over the phone can contact their local operations coordinator, operations supervisor or the Viterra Service Centre on 1800 018 205.
All individual survey responses are kept strictly confidential and have the option to be anonymous. To go in the draw to win a $1000 donation, contact details are required to contact the winners.
To participate in the survey, simply click on the relevant link below.
The survey will be open until midnight Sunday 31 January 2021. If you have any questions or difficulties completing the survey, please contact the Viterra Service Centre on 1800 018 205.
Thank you for your time in completing the survey and providing your valuable feedback.