Making deliveries
Delivery advice and declaration book
Our delivery advice and declaration book contains declaration forms which must be filled out for each load delivered.
Last year, we updated the book with the following features:
- IMI declaration
The new book has a declaration for imidazolinone (IMI) chemical application. Anyone delivering loads of Scope and Spartacus barley must use this new book, and complete the declaration. - Loads can now be split by percentage
The new book offers the option to split loads by percentage as well as by metric tonnes.
Copies of this version were sent to all barley growers and is also available at sites and regional offices.
Previous versions of the book can still be used unless delivering Spartacus or Scope barley or if a grower wishes to split loads by percentage.
Completing the delivery advice and declaration form
Ensure all fields on the form are completed prior to presenting a load at the classification office.
If a carrier is delivering the load on behalf of a grower and does not have the required information, they must contact the grower and make every effort to ensure the information on the form is accurate.
Growers and carriers also need to record the last load carried on the form. If our employees identify a contaminant on the vehicle at any stage of the receival process the load will be declined and future loads may require the last three loads to be declared.
National Grower Register
Growers delivering or contracting grain, at any of Viterra’s sites are required to register with the National Grower Register (NGR). This is a free service and gives growers a simple method for keeping contact and business details up to date.
The NGR database does not contain delivery details or stock information, nor does NGR undertake any payments (which remain the responsibility of the buyer).
Ticketing errors
Growers who maintain up-to-date details with the NGR and accurately quote the NGR and contract numbers when delivering grain to a Viterra site will be best placed to have their payment processed as quickly as possible. If grain is delivered on an NGR number that does not match the NGR number listed on the contract, receival information cannot be processed correctly.
This is particularly important if growers have more than one NGR number. A mismatch of NGR information could delay payment. Growers can update their details with NGR by calling 1800 556 630. For further information about the National Grower Register visit ngr.com.au
Grower to grower transfers
Growers who deliver to a share farm NGR card at harvest need to market the grain together.
To market or warehouse the grain separately, it has to be transferred to an individual 100% card (based on the share card split). Contact the Viterra Service Centre if you wish to transfer grain between NGR cards.
Unloading trucks
Drive over hoppers – chains on tailgates
To efficiently run the drive over hoppers, we ask that drivers have their chains on tailgates set at a 100mm gap.
This gap ensures grain goes directly onto the underbelly belt on the hopper, helping to maximise its performance. It also reduces spillage around the chassis, rims and on concrete so there is less cleaning required, making it a safer task for drivers and Viterra employees.
Tipping in bunkers (where available):
Our employees on site are there to direct and guide drivers to ensure everything is performed in a safe and efficient way. This helps ensure we can maximise the number of trucks moving around the site.
- Always reverse in when entering a bunker.
- When tipping/backing into bunkers, chains on tailgates should be completely removed to assist stockpiling grain into the one heap.
- Trucks should not turn around on the bunker but move off slowly, directly out.
- Extra care needs to be taken in wet conditions.
Deliveries into Inner Harbour, Port Lincoln and Wallaroo
Inner Harbour, Port Lincoln and Wallaroo are primarily export shipping terminals as well as the local delivery points for some growers.
The port terminals are managed to facilitate shipping requirements to meet peak demands and maximise the efficiency of the storage and handling network, for the benefit of growers, exporters and the industry.
Changes for the 2020/21 harvest
At Wallaroo, the local grower delivery line has been removed to allow all growers to deliver directly into the site.
At Inner Harbour, Viterra has opened the local grower delivery line for all pulses to allow all growers to deliver pulses directly into the site.
Growers within the local delivery zone for Inner Harbour and Port Lincoln will be able to deliver all other commodities in line with available segregations.
Growers (other than growers delivering pulses to Inner Harbour) outside the local delivery zone may be able to deliver when certain commodities are required for shipping. Growers will receive alerts regarding commodities required at ports if they are registered for app notifications or SMS alerts.
If you have questions about making deliveries to site call your regional office or the Viterra Service Centre.
Head Office:
- Ph:
- +61 8 8304 5000
- Fax:
- +61 8 8231 1249
© Copyright 2020 - Viterra a Glencore Agriculture Company