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Thank you to everyone who completed Viterra’s post harvest grower survey. The survey is an important tool for us to gain feedback on our operations, customer service, communication and services that you value so we can continue to improve for future harvests.

 

Congratulations

Congratulations to the three winners of our survey competition, who have each won a $1000 donation to their nominated community group:

  • James Horstmann, Nildottie for Swan Reach Country Fire Service (CFS)
  • Matt Dare, Marola for Brinkworth CFS
  • Brian Turnbull, Yeelanna for Cummins and District Memorial Hospital Auxiliary

Results

This year, we saw a significant increase in responses compared to previous years. Growers’ answers across the state showed:

  • The majority of respondents thought our overall service delivery and operations improved compared to the previous harvest.
  • Our highest rated services were opening hours and classification.
  • Feedback on our communication of harvest information was extremely positive.
  • A large number of growers said they used our new Viterra app and gave good feedback about its functions.

We will share a more detailed summary of results soon.