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Delivery Advice and Declaration Book

Further improvements have been made to the Delivery Advice and Declaration Book for the 2018/19 harvest which include:

  • Glyphosate declaration for all commodities
  • Non-genetically modified declaration for all commodities 
  • Split loads are now available. Deliveries can now be split three ways to warehouse, contract or other NGR cards. Simply enter the tonnages on the new form.
  • Gross tonnes added

New copies of the Delivery Advice and Declaration Book are available at receival or from your regional office.

Please note you can still use your 2017/18 Delivery Advice and Declaration Book unless you are delivering durum wheat. 


Completing the Delivery Advice and Declaration Form

Ensure all fields on the form are completed prior to presenting a load at the classification office.

If a carrier is delivering the load on behalf of a grower and does not have the required information, they must contact the grower and make every effort to ensure the information on the form is accurate.

Growers and carriers also need to record the last load carried on the form. If our employees identify a contaminant on the vehicle at any stage of the receival process the load will be declined and future loads may require the last three loads to be declared.

Declaration on glyphosate and genetically modified commoditites 
International end-use customers and markets are increasingly requesting glyphosate-free grain and declarations regarding genetically modified varieties. To continue to meet these needs, Viterra will ask all growers to declare this information for all commodities.

For further information about varieties and classification changes visit the Classification section of the Viterra website.


National Grower Register (NGR)

NGR-Delivery-CardGrowers delivering or contracting grain, within any of Viterra’s sites are required to register with the National Grower Register. This is a free service and gives growers a simple method for keeping contact and business details up to date.

The NGR database does not contain delivery details or stock information, nor does NGR undertake any payments (which remain the responsibility of the buyer).

Ticketing errors

Growers who maintain up-to-date details with the National Grower Register (NGR) and accurately quote the NGR and contract numbers when delivering grain to a Viterra site will be best placed to have their payment processed as quickly as possible. If grain is delivered on an NGR number that does not match the NGR number listed on the contract, receival information cannot be processed correctly.

This is particularly important if growers have more than one NGR number. A mismatch of NGR information could delay payment. Growers can update their details with NGR by calling 1800 556 630. For further information about the National Grower Register visit

Unloading trucks

Drive over hoppers – chains on tailgates


To efficiently run the drive over hoppers, we ask that drivers have their chains on tailgates set at a 100mm gap.

This gap ensures grain goes directly onto the underbelly belt on the hopper, helping to maximise its performance.

It also reduces spillage around the chassis, rims and on concrete so there is less cleaning required, making it a safer task for drivers and Viterra employees.

Tipping in bunkers (where available):

Our employees are there to direct and guide drivers to ensure everything is done in a safe and efficient way. This helps ensure we can maximise the number of trucks moving around the site.

  • Always reverse in when entering a bunker
  • When tipping/backing into bunkers, chains on tailgates should be completely removed to assist stockpiling grain into the one heap
  • Trucks should not turn around on the bunker but move off slowly, directly out
  • Extra care needs to be taken in wet conditions

Deliveries into Port Adelaide, Port Lincoln and Wallaroo

Port Adelaide, Port Lincoln and Wallaroo are primarily export shipping terminals as well as the local delivery points for some growers.

The ports terminals are managed to facilitate shipping requirements to meet peak demands and maximise the efficiency of the storage and handling network, for the benefit of growers, exporters and the industry.

Growers within the local delivery zone for each port will be able to deliver grain, in line with the available segregations.

Growers outside the local delivery zone may be able to deliver when certain commodities are required for shipping, growers will be advised via SMS, if they are registered for SMS alerts.

If you have questions about making deliveries to site call your Regional Office or the Viterra Service Centre

Find out more