Record year in 2016/17:
Viterra operates a storage and handling network spanning key growing regions in South Australia and western Victoria with a total storage capacity of over 10 million tonnes. We manage upcountry sites and strategically located port terminals to provide an efficient, cost effective and reliable supply chain to meet the requirements of our grower, domestic user and export customers.
We provide a range of services including storage and warehousing, receival and elevation, quality assessment, logistics and accumulation, quality control and food safety, electronic transactional services, container packing and bulk ship loading. Each service is adaptable to enable the individual requirements of customers to be met.
We receive the main commodities grown in South Australia including wheat, barley, canola, lentils, faba beans, field peas and lupins. We offer multiple segregations for each commodity. These segregations allow growers to capture value for their grain depending on the variety, grade and quality specifications of their individual loads and allow buyers to better match their needs.
Our facilities service more than 5,000 grower customers with around 40 buyers purchasing grain directly from growers through the Viterra system.
Quality management and food safety is integrated into all of our activities and operations. All Viterra facilities meet the highest international standards of food safety management through our ISO 22000 accreditation. All export facilities are registered and certified by the Department of Agriculture and Water Resources (DAWR). We undertake comprehensive grain classification and residue testing and have a dedicated state of the art laboratory, accredited by the National Association of Testing Authorities, which oversees all classification testing.
With nearly 700 permanent employees and up to 2,000 additional employees during harvest, predominantly in rural areas; we are a major employer in South Australia.
Viterra is part of Glencore Agriculture, a global leader in originating, handling, processing and marketing agricultural commodities including grain, oilseeds, pulses, sugar, rice, cotton, vegetable oils, protein meals and biodiesel. Glencore Agriculture’s operations and marketing offices span more than 35 countries worldwide.
To achieve our vision, we have developed six key focus areas.
1. Improve our high standards of health, safety and environmental performance.
In every aspect of our business, the health and safety of our people, contractors, visitors, customers and communities is our number one priority.
2. Achieve closer, mutually beneficial relationships with growers.
Growers are key customers. The success of our business is reliant on their success. We work closely with our grower customers to understand their changing needs and match our services to meet those needs.
3. Inspire and support our people to be ambassadors.
Our employees are critical to our success. We have world-class assets, supported by a high-performing workforce to operate an efficient supply chain and provide a high level of service to our customers.
4. Achieve valuable relationships with customers and external stakeholders.
Communicating openly and building relationships with domestic, export and end-use customers, government and industry is crucial. We need to ensure our business and services are meeting their expectations and needs.
5. Operate the most reliable, effective and professional supply chains in Australasia.
We have an ongoing focus on improving supply chain efficiencies, including logistics, storage capacity, quality control, IT systems and shipping capacity. We strive to provide services that match the needs of our grower customers, export customers and end-use customers.
6. Pursue opportunities to support sustainable growth.
We are adapting to a changing market and challenging environment and we take a long term view to make our business more resilient. Our business will continue to innovate to adapt to the changing needs of customers and capture growth opportunities that exist with growing populations and food demand.
Our values are formalised in our practice as a business and define what it means to work at Viterra, regardless of location or role.
Our first priority in the workplace is to protect the health and well-being of all our people. We take a proactive approach to health and safety; our goal is continuous improvement in the prevention of occupational disease and injuries.
Our approach fosters the highest level of professionalism, personal ownership and entrepreneurial spirit in all our people while never compromising on their safety and well-being. This is important to our success and the superior returns we aim to achieve for all our stakeholders.
We aim to achieve our key deliverables efficiently as a path to industry-leading returns, while maintaining a clear focus on excellence, quality, sustainability and continuous improvement in everything we do.
We recognise that our work can have an impact on our society and the environment. We care profoundly about our performance in relation to environmental protection, human rights and health and safety.
We value open relationships and communication based on integrity, co-operation, transparency and mutual benefit with our people, our customers, our suppliers, governments and society in general.