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We are closely monitoring and responding to the coronavirus (COVID-19) pandemic as it continues to evolve. We are monitoring the situation across Australia daily, following advice and protocols from federal and state government authorities, and activating response plans in our offices, at our upcountry sites and port terminals and along our supply chains. Our highest priority is to protect the health and safety of our people and the communities in which we operate, including our customers and suppliers.

We have put measures in place at all our sites to manage the health and wellbeing of our employees and the broader community. These measures are also designed to ensure business continuity, and being able to operate our supply chains to meet the needs of our grower and buyer customers.

To ensure we continue to operate safely and minimise the risk of virus exposure, we have implemented a number of measures aligned with government guidelines which include:

COVID-19 measures for employees

  • We are restricting all non-essential business travel.
  • We are minimising face-to-face meetings.
  • We have plans in place for employees to work from home as required to ensure business continuity.
  • Where employees are not working from home, appropriate measures have been put in place such as physical distancing, maximum number of people in different work areas, cleaning of work areas and equipment, and personal hygiene such as provision of hand sanitiser, disinfectant wipes and masks.
  • We are providing regular updates with information and support.

COVID-19 measures for visitors, contractors and carriers

  • We are restricting visitors to offices and sites to those who need to physically make or collect deliveries or carry out work.
  • We have visitor advice notices with processes to follow displayed at entrances to offices and sites.
  • We are working closely with our suppliers and business partners, such as logistics partners, as providers of important services to Viterra and our customers to understand how they are managing their own COVID-19 measures and continuity of services.
  • Contractors and carriers can continue to undertake work provided they are not subject to quarantine or isolation requirements and are not unwell.
  • We have provided specific advice to carriers on measures in place at sites, including to follow individual site protocols and directions from employees which may include restrictions on access to classification offices.

If you have any questions, please contact your local operations manager.

Continuing preparation for the 2020/21 harvest

We are well progressed in our preparations for the 2020/21 harvest. We are progressing our site clearance and preventative maintenance plans and our capital works projects in preparation for harvest receivals.

We are recruiting for up to 1800 seasonal workers across our sites this harvest. We have been reviewing applications, conducting interviews virtually and providing online training.

We continue to plan for different scenarios to align our operations with any changes to the government COVID-19 advice and guidelines during harvest, and we have the necessary resources to do so.

We held a virtual preharvest meeting with strategic site committee chairs and some grower customers to provide information and seek feedback on our operations, services and segregations prior to harvest commencing.

We have reviewed all points of the delivery process and have made modifications to processes and requirements that will be in place at our sites.

Learn more about changes to the delivery process.

We are well prepared to continue operating and provide an efficient and valuable service to our customers during harvest.

If you have any questions regarding harvest operations, please contact your local operations manager.

Continuity of our services

We are continuing to operate our supply chain and provide services to meet our grower and buyer customer needs.

The agriculture industry, food supply chain and our business as part of that, has been identified as an essential sector that needs to keep operating through the pandemic response. We are taking our responsibility of balancing the needs of our operations, our role in the food supply chain and the safety of people and communities very seriously.

The movement of grain through our network has continued, with grain outturned to around 40 buyers within the Viterra system and headed to multiple domestic and export destinations.

If you have any questions, please contact your local operations manager.

Publishing stock on hand

Our stock on hand report is available on the Viterra website. The stock on hand report was already being published each month in Ezigrain for Viterra’s grower and buyer customers to access.

This information to available on the Viterra website to help buyer customers and end users manage their ongoing supply requirements given the current environment of two consecutive years of drought and potential pressure on supply chains. The report will be released publically for an indefinite period of time.

The stock on hand report details barley (malt and other barley) and wheat (APW, ASW, hard and other wheat) and represents stock held by all owners in the Viterra system. It reports the monthly stock on hand figures since 1 October 2019 and shows the monthly draw down of these commodities.

Viterra’s stock on hand report is available on the News section of the Viterra website and will be updated as soon as practical after the first of each month.