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Viterra seeks grower feedback

16 January 2020


Viterra’s annual post harvest grower survey is open to seek growers’ feedback on its 2019/20 harvest operations.

For the first time, growers that complete the survey and provide their relevant details by 11.59pm Monday 27 January can go in the draw to win one of three $1000 donations to a community group of their choice.

The survey is simple to use and shorter this year with growers taking around five minutes less on average to complete the survey compared to last year.

The survey asks for feedback on Viterra’s services, operations and communications during harvest. A new question has been included this year on the Viterra app, which was released in time for harvest to make it easier for growers to do business. It includes easy and quick access to site information, pricing and Ezigrain. The survey also includes a question on dynamic binning following the addition of barley for the 2019/20 harvest after the success of wheat dynamic binning.

Viterra relies on grower feedback to continuously improve and provide a valuable and efficient service in future harvests.

A link to the survey has been sent via SMS and email to growers. For more information and to complete the survey, growers can visit the post harvest survey page on the Viterra website. Growers can contact the Service Centre if they would prefer to provide feedback over the phone, or for any questions or difficulties completing the survey. Call 1800 018 205.

In the lead up to the 2019/20 harvest, Viterra invested around $40 million in the supply chain directed to areas where it would provide the greatest value to growers.

Viterra’s Gladstone site underwent a $4 million transformation with a new state-of-the-art classification centre, automatic grain probes, automated 40 metre weighbridge and shed resealing.

Viterra’s Port Lincoln site had a $6 million upgrade to support its transition to road transport and ensure the site can provide a high level of service to local growers as well as meet shipping demand from export customers. Cummins, Lock and Rudall sites also had upgrades to support the project.

An additional 150,000 tonnes of storage was built at Roseworthy, Snowtown and Cummins. Loxton had its sheds resealed to ensure maximum storage and segregation availability, and Bordertown’s steel bins were resealed and painted to ensure longevity of the storage.

The business made a number of other investments across the network including new front end loaders, continuous upgrades to drive over hopper and stacker sets, bunker upgrades, electrical upgrades at ports and shed resealing.